Update - While the technical incident that occurred yesterday has been resolved and our systems are stable, we are continuing to look into issues today regarding several currency symbols that are no longer available in our API, following the earlier incident.

The following cryptocurrency symbols, which were previously only available when specifying the "show_alternative" rates endpoint parameter, are affected: EAC, EMC, FCT, FTC, NMC, NVC, PPC, VTC, and XPM.

In addition, the deprecated Venezuelan Bolívar Fuerte (VEF) symbol is no longer available. The VEF currency symbol was deprecated and replaced by the newer Bolívar Soberano (VES) rate in August 2018, and this rate should be used instead. Please refer to the relevant historical Status Page update for more information about this change: https://status.openexchangerates.org/incidents/wrmzgmh6zwhy

Please contact us at support@openexchangerates.org if you experience any further issues connecting to our services.
Jan 6, 00:13 UTC
Identified - The issue was identified and a fix was made last night. We are continuing to monitor the results and working to prevent any re-occurence and identify downstream issues that were caused.

Please note that as a result of this incident, the Cuban Convertible Peso (CUC) symbol has been temporarily removed from our latest API results. All other rates should now be available as usual.

Clients that found their integrations made a much larger volume of requests than normal (due to failed connections) should contact us at support@openexchangerates.org, regarding having their usage allowance reset.

Please contact us if you experience any further issues connecting to our service.
Jan 5, 09:48 UTC
Investigating - We are investigating an issue in our API that has caused certain rates to be unavailable in our service this evening. We will update this notification as soon as we have any further information.
Jan 4, 20:42 UTC
Exchange Rate API ? Operational
90 days ago
99.94 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Account Dashboard ? Operational
Status Page ? Operational
API Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Resolved - This incident has been resolved.
Jan 6, 13:40 UTC
Monitoring - Rates for BTC, ETH and LTC are updating as usual as of approximately 22:24 UTC this evening. This incident was caused by a service outage at a third-party provider, and was not related to other technical issues over the past 48 hours. We are continuing to monitor these rates, as well as identifying changes that will prevent this issue from re-occurring, and we will provide a further update to our Status Page should any more information become available about this.

Please note that while this particular incident is resolved, a number of cryptocurrency rates that were previously available in our application (under the 'alternative' rates endpoint parameter) are currently unavailable. Please refer to the following Status Page notification, where we will post updates regarding these: https://status.openexchangerates.org/incidents/4ztv8qh3ztmt

Please contact us at support@openexchangerates.org if you experience any further issues relating to BTC, ETH or LTC rates.
Jan 5, 23:41 UTC
Investigating - We are currently experiencing delays updating BTC, ETH, LTC, and other cryptocurrency rates (available via our 'alternative' endpoint parameter), which is unrelated to the service issues taking place yesterday and earlier today. We will provide updates via this notification as soon as we have more information. In the meantime, customers requiring updates for these symbols may wish to temporarily switch to an alternative service (such as the Coinbase API) to receive data for these symbols.
Jan 5, 17:10 UTC
Jan 5, 2021
Resolved - This incident has been resolved.
Jan 5, 00:52 UTC
Investigating - We are again experiencing slow responses from our API. We will update this notification as soon as we have further information.
Jan 4, 19:21 UTC
Jan 4, 2021
Resolved - This incident has been resolved.
Jan 4, 17:36 UTC
Investigating - We are currently investigating slow response times affecting some API clients. Please bear with us for more updates.
Jan 4, 16:49 UTC