We are currently investigating an issue affecting a number of clients, which appears to be the result of the expiry of the AddTrust External CA Root (root certificate) on 30 May 2020.
While our SSL certificate is valid until 5 January 2021, and our API instances and website are fully operational at present, clients that are affected by this issue may receive "Certificate expired" errors on attempting to connect to our API.
We are currently working to identify which clients may be affected by this issue, and the steps that are required to remedy it. We will update this notice as soon as we have any further information.
Please contact firstname.lastname@example.org
if you experience any issues connecting to our service.